Refunds and Changes

Ticket Refunds

• Do I need to return my tickets to get my refund?
• After what period of time can I claim a refund?
• How can I refund my ticket?

Ticket Changes

• How can I change my ticket?

Season Ticket Refunds

• How do I claim for a Season Ticket refund?
• Can I apply for a Season ticket refund at any station?
• I have been off sick. Can I claim a refund for the days I didn't use the Season ticket?