It sometimes takes a couple of seconds for the card to validate with the yellow target area.
If the problem persists, please let a ScotRail representative know and continue on your journey or contact our Smartcard Team on 0344 811 0141.
What do I do if a station gate or platform validator doesn't recognise my Smartcard? Print
Did you find it helpful? Yes No
Send feedbackSorry we couldn't be helpful. Help us improve this article with your feedback.