On-train staff will carry handheld readers to check the tickets loaded onto your Smartcard.

It sometimes takes a couple of seconds for the card to validate with the yellow target area. If the problem persists, please let a ScotRail representati...

Since there'll be no way of knowing if you have a valid ticket for your journey, you may be asked to purchase a new ticket and then apply for a refund.

Whether you are permitted to break your journey depends on the ticket type. In general more flexible tickets such as an 'Anytime' ticket will allow ...

A Photocard is required when travelling with most Season Tickets and must be obtained before purchasing your ticket. These are issued free of charge at an...

We would recommend that you make seat reservations in advance where possible, particularly when travelling on our longer distance routes. Reservations c...

Online Seat Reservations For all Advance purchase fares booked on our website our system will automatically reserve a seat free of charge. For Anytime ...

If you have booked more than one ticket our system will always try and group seats together. If your seats are not grouped together then either: The t...