1. Apply for your SmartCard
Apply online or call our dedicated SmartCard Team. You'll need an unobscured photo of your head and shoulders that's roughly passport sized (35x45mm). You'll receive your SmartCard within about seven working days. Click on the FAQs tab for full details.

2. Load tickets onto your SmartCard
Season tickets can be added to your SmartCard online or at the station and will start from the date you choose. Soon you'll be able to add other types of tickets onto your SmartCard. Our staff are also on hand to help.

3. Use your SmartCard
To use your SmartCard, hold and hover it on the yellow card reader at the ticket gates or on a SmartCard validator. Wait a couple of seconds until the light turns to green and then carry on. Do the same to exit a station.