If any of your personal details have changed since creating your My ScotRail account, you can update your name, address, email or phone number online:
Log in to My ScotRail.
Enter your email and password, then select ‘Log in’ to open your account dashboard.
Choose ‘Edit account details’ to update your name, address or phone number.
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To change your email address or password, use the link at the bottom of the ‘Edit account details’ page.
You’ll be taken to My Account — make your changes and remember to tick the box to accept the T&Cs, otherwise they won’t save.
If you entered the wrong date of birth when signing up, or if you want to cancel your Smartcard, please contact our Smartcard team on 0344 811 0141.